Services

Waiting list validation – to clarify true demand

To effectively plan for elective recovery trusts need an accurate understanding of the true demand for care across all services, across all locations, across all specialties. With over 20 year’s expertise, at Insource we can validate all waiting lists from RTT, non RTT, cancer and any follow ups to give you an accurate foundation on which to deploy stretched resources, set achievable capacity planning targets, ensure efficient financial management and above all improve performance.

A firm foundation to plan service recovery

  • Validate the true size of waiting lists
  • Spot clinical priorities and long waiters
  • Ensure complete view of demand – RTT, non RTT, Cancer, Follow ups…
  • Get holistic view of Inpatient, Outpatient and diagnostics waiting times
  • Give Board assurance on data accuracy
  • Long-term post-project data quality automation

 

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Sophie, Senior Business Consultant

"Patient Pathway Plus (PP+) is the best and most complete solution for validation that I have seen. There is no reason why every trust in the NHS shouldn’t be using this system!"

Louise Topliss, General Manager of Performance
Hull University Teaching Hospitals NHS Trust

Sophie, Senior Business Consultant

"Patient Pathway Plus (PP+) is the best and most complete solution for validation that I have seen. There is no reason why every trust in the NHS shouldn’t be using this system!"

Louise Topliss, General Manager of Performance
Hull University Teaching Hospitals NHS Trust

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Validate true size of waiting lists

The elective backlogs are huge and most of this data is in old databases or spreadsheets with little or no way to validate the entries without vast manpower resources. At Insource we can validate this error-prone source, highlight broken pathways and ‘lost to follow up’ patients, and ensure hospitals are treating the right patient at the right time.

Spot clinical priorities and long waiters

By automating data quality checks and unifying the data, using Patient Pathway Plus (PP+) during the validation process, clinical priorities such as cancer patients and long waiters can be easily spotted and urgently progressed to avoid patient harm.

Complete view of demand and bottlenecks

We cover the full range of waiting lists including RTT, non RTT, cancer and follow ups… to give complete view of the problems faced across the service. Bottlenecks in staffing, diagnostics etc. can be identified and actions put in place for an effective long-term recovery.

Holistic view of Inpatient, Outpatient and diagnostics waiting times

While reducing diagnostic waiting times is key to bringing down Referral to Treatment (RTT) lists, activity here creates a knock-on effect thoughout the hospital such as in inpatients, day cases and outpatients. You need a holistic view of all waiting times if recovery is truly to be achieved.

Complete view of demand and bottlenecks

We cover the full range of waiting lists including RTT, non RTT, cancer and follow ups… to give complete view of the problems faced across the service. Bottlenecks in staffing, diagnostics etc. can be identified and actions put in place for an effective long-term recovery.

Holistic view of Inpatient, Outpatient and diagnostics waiting times

While reducing diagnostic waiting times is key to bringing down Referral to Treatment (RTT) lists, activity here creates a knock-on effect thoughout the hospital such as in inpatients, day cases and outpatients. You need a holistic view of all waiting times if recovery is truly to be achieved.

Board assurance on accuracy of data

With so much visibility on NHS Boards to ensure a swift recovery and deploy funds effectively, giving your senior management the confidence that the extra services you are requesting will produce the expected improvement is critical. Insource delivers the data confidence your Board needs.

Post-project data quality automation

Whilst it is essential to clean waiting list data to ensure an effective recovery, we can also help you keep your data clean. Insource can automate the validation of data from all your source systems and unify it into a single source of the truth for automated PTL Reporting and trust-wide data management.

NHS Recruitment and Staffing

Skilled staff with an in-depth knowledge of data are in short supply across the NHS. We would be happy to provision skilled data and IM&T consultancy staff for wider data quality and process audit projects with immediate effect. Some of the roles we can fulfil on three – six-month contracts working directly for our clients are:

 

  • Data validation staff
  • Data quality experts
  • Information and validation audit personnel
  • Process change, and redesign consultants

Our full data quality services

Our data quality services encompass the validation of your entire waiting lists, and if required full automation of waiting list reporting post-project, as well as support for complex data migrations from clinical or diagnostic legacy systems that ensure secondary reporting continuity and complete operational management throughout. Our interim and temporary skilled manpower can also be deployed for immediate response to all data management challenges.

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